Linda Dietz

Float - Lil' Bloomer's Childcare and Preschool

September 2016 - May 2017

• Organized and engaged in recreational activities such as games and puzzles.

• Dressed infants and toddlers and changed their diapers.

• Meticulously sanitized toys and play equipment.

• Encouraged children to be understanding of and patient with others.

• Promoted language development skills through reading and storytelling.

• Maintained daily records of children’s individual activities, behaviors, meals, and naps.

• Offered parents detailed daily reports that outlined their child’s day.

Sales Associate - Once Upon a Child​

August 2016 - September 2016

• Stocked and replenished merchandise according to store merchandising layouts.

• Cleaned and organized the store, including the checkout desk and displays.

• Alerted customers to upcoming sales events and promotions.

• Welcomed customers into the store and helped them locate items.

• Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.

Rental Agent/Car Washer - Avis Car Rental

August 2013 - August 2016

• Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

• Ensured superior customer experience by addressing customer concerns, demonstrating empathy, and resolving problems on the spot.

• Provided an elevated customer experience to generate a loyal clientele.

• Developed reputation as an efficient service provider with high levels of accuracy.

• Mastery of customer service management systems and databases.
  Answered an average of 25 calls per day by addressing customer inquiries, solving problems, and providing new product information.

• Deputized in manager's absence.

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